Privacy Policy & Terms and Conditions

No specific arrival or response time is guaranteed unless expressly confirmed.

Authority to Request Locksmith Work

For security reasons, the person requesting locksmith work must have appropriate authority to request access to, alter or secure the relevant property, door, lock or access system.

We Lock It Locksmiths may request identification, proof of ownership, tenancy, property management authority or other evidence before carrying out certain work.

Work may be declined or postponed where satisfactory authority cannot be established.

Quotations and Pricing

Prices may vary depending on the type of lock or hardware, the condition of the existing installation, access requirements, labour, parts and the scope of work required.

Any price displayed or discussed before the job has been properly assessed should not be treated as a final quotation unless expressly confirmed.

Where a written quotation is provided by We Lock It Locksmiths, that quotation and any associated service terms will take precedence over general information published on this website.

Products and Replacement Parts

Locksmith work may involve locks, cylinders, handles, latches, keys, electronic components and other third-party products.

Availability, specifications and manufacturer product ranges may change over time.

Where an exact replacement is unavailable, a suitable alternative may be discussed before installation.

Warranties and Guarantees

The website may refer to a 12 Month Workmanship Guarantee and a Lifetime Guarantee on Fresh Fitting Work where applicable.

Any such guarantee is subject to the terms, scope and exclusions applying to that particular work and should be confirmed with We Lock It Locksmiths when the service is booked or completed.

Any express warranty or workmanship guarantee is provided in addition to, and does not replace or exclude, rights that may apply under the Australian Consumer Law.

Australian consumer guarantees apply automatically in qualifying circumstances and cannot simply be removed by a business’s warranty or contractual wording.

Australian Consumer Law

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Services covered by the Australian Consumer Law are subject to statutory consumer guarantees, including requirements relating to due care and skill, fitness for a disclosed purpose in applicable circumstances, and supply within a reasonable time where no timeframe has been agreed.

Website Content

Website content, including descriptions of locksmith services, security options and common lock problems, is general information only.

Every property and security situation is different. Recommendations may change after the lock, door, hardware or property has been inspected.

Security Information

For your own security, do not publicly submit or publish:

  • Alarm codes
  • Access codes
  • Safe combinations
  • Detailed security-system credentials
  • Photographs that clearly reproduce key cuts
  • Other information that could compromise access to a property

If sensitive information is genuinely required for a service, an appropriate method of providing it can be discussed directly.

Third-Party Websites

This website may contain links to third-party websites, platforms or services.

These websites operate independently and may have their own privacy policies, terms and security practices. We are not responsible for the content or practices of third-party websites.

Intellectual Property

Unless otherwise stated, website text, graphics, branding, design elements and other original website content may not be copied, reproduced or republished for commercial purposes without permission.

Third-party trademarks, product names and logos remain the property of their respective owners.

Website Availability

We do not guarantee that this website will always be available, uninterrupted or error-free.

Website access may occasionally be interrupted for maintenance, hosting issues, technical problems or matters outside reasonable control.

Limitation of Liability

To the extent permitted by law, neither the website nor its operators accept liability for loss arising solely from reliance on general website information where no specific professional advice or service has been provided.

This limitation does not exclude or restrict any rights or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

Changes to These Terms

This Privacy Policy and Terms and Conditions may be updated from time to time to reflect changes to the website, services, technology, business practices or legal requirements.

The current version will be published on this page with the updated date.

Governing Law

These Terms and Conditions are governed by the laws applicable in Queensland, Australia, subject to any applicable Commonwealth laws and any rights that cannot legally be excluded.

Contact Us

For questions about this Privacy Policy and Terms and Conditions, or regarding information submitted through the website, please contact:

Locksmith Services North Brisbane
Locksmith services provided by We Lock It Locksmiths

Chermside West QLD 4032

Phone: (07) 3469 5101
Email: [email protected]